Question 1

Where is the pick-up and drop-off point in Potchefstroom?

Accepted Answer

All scheduled trips depart from and return to the TotalEnergies Kampus, located at 35 Chief Albert Luthuli Drive, Potchefstroom, 2531.

Question 2

Where do I meet the driver at OR Tambo International Airport?

Accepted Answer

Pick-up and drop-off locations are located at the OR Tambo Shuttle Terminal.

Question 3

What is the pick-up/drop-off location in Pretoria?

Accepted Answer

We use the BP Garage located across from Castle Gate Shopping Centre, at the Corner of Hans Strydom and Kierieklapper Streets, Monument Park, Pretoria, 1811.

Question 4

Where is the pick-up and drop-off point in Johannesburg South?

Accepted Answer

Our designated location for drop-offs and pick-ups in Johannesburg South is located at TotalEnergies Winchester Hills.

Question 5

When do your scheduled trips run?

Accepted Answer

Scheduled trips are available only on Fridays and Sundays. Travel on other days is available through private charter services, starting at R1450.

Question 6

What is your cancellation policy?

Accepted Answer

Same-day cancellations are non-refundable. A travel voucher may be issued for future use.
Cancellations within 24 hours are eligible for a 50% refund.

Question 7

What happens if I am late for a scheduled trip?

Accepted Answer

If a passenger arrives more than 15 minutes after the scheduled departure time, the booking will be marked as a no-show and no refund will be provided.

Question 8

How can I pay for my trip?

Accepted Answer

Scheduled trips must be booked and paid online via our website. Private bookings and charters can be paid in person using our Yoco card machines, available in all vehicles.

Question 9

Is there a luggage allowance?

Accepted Answer

Yes. Each passenger is allowed 1 piece of hand luggage and 1 checked bag (up to 32kg). If you require additional luggage space, please get in touch with us in advance to make arrangements.

Question 10

Can I be dropped off at my residence in Potchefstroom after a scheduled trip?

Accepted Answer

Yes. We offer a flat-rate residential drop-off service within a 5km radius of the main Potchefstroom stop for R50.

Question 11

Do you cater for private events?

Accepted Answer

Yes, we provide transport for all private events, including parties, weddings and corporate functions. Please contact us directly for a personalised quote.